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Showing posts with label Information Architecture. Show all posts
Showing posts with label Information Architecture. Show all posts
Saturday, February 13, 2016

Successful Self-Service Strategy

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When it comes to customer service, simplicity is critical. Companies can improve customer experiences primarily by limiting the amount o...
Tuesday, December 29, 2015

Is Your Web Site Optimized for Mobile Devices?

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Many people are highly dependent of their mobile devices for every day interactions, including mobile commerce. Our society is becoming ...
Wednesday, March 4, 2015

What is Usability and How Does it Relate to Business?

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Your business is relying more heavily on technology than it ever has, and it is likely to continue in that direction. But in order for y...
Tuesday, February 19, 2013

Realities of Online Self-Service

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Forrester Research says that business leaders must dramatically revitalize the self-service experience offered on customer facing website...
Saturday, July 14, 2012

Methods and Techniques for Information Architecture Design

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Yesterday, I described information architecture design patterns for web sites and best practices for this design. Today, I am going to d...
Friday, July 13, 2012

Information Architecture for Websites

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Without a clear understanding of how information architecture (IA) should be set up, we can end up creating web sites that are more conf...
Friday, March 9, 2012

Case Study - Wind River - Twiki Information Architecture

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In the "Case Studies" series of my posts, I describe the projects that I worked on and lessons learned from them. In this post,...
Tuesday, February 28, 2012

Information Architecture Components - Search Systems

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In my previous posts on information architecture components, I mentioned that information architecture components can be divided into fou...
Thursday, February 16, 2012

Information Architecture Components - Navigation Systems

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In my previous posts on information architecture components, I mentioned that information architecture components can be divided into fou...
Thursday, February 2, 2012

Information Architecture Components – Labeling Systems

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In my last post about information architecture, I mentioned that information architecture includes four components - organization system...
Monday, January 30, 2012

Information Architecture Components – Organization Systems

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Information architecture components can be divided into four categories: Organization systems – how do we categorize information, for...
Thursday, December 15, 2011

Information Architecture Methods

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There are few methods that are used in information architecture. Some of common methods are: site maps, annotated page layouts, content ...