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Showing posts with label Website Design. Show all posts
Showing posts with label Website Design. Show all posts
Saturday, February 13, 2016

Successful Self-Service Strategy

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When it comes to customer service, simplicity is critical. Companies can improve customer experiences primarily by limiting the amount o...
Tuesday, December 29, 2015

Is Your Web Site Optimized for Mobile Devices?

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Many people are highly dependent of their mobile devices for every day interactions, including mobile commerce. Our society is becoming ...
Sunday, April 28, 2013

Optimize Web Experience Management

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Leading enterprises strive to acheeve higher levels of customer engagement through online channels, and this means they must easily, quic...
Tuesday, February 19, 2013

Realities of Online Self-Service

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Forrester Research says that business leaders must dramatically revitalize the self-service experience offered on customer facing website...
Saturday, December 8, 2012

Website Usability

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Web usability is an approach to make a web site easy to use for a user, without the requirement that any specialized training is underta...
Saturday, July 14, 2012

Methods and Techniques for Information Architecture Design

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Yesterday, I described information architecture design patterns for web sites and best practices for this design. Today, I am going to d...
Friday, July 13, 2012

Information Architecture for Websites

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Without a clear understanding of how information architecture (IA) should be set up, we can end up creating web sites that are more conf...