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Tuesday, February 19, 2013

Realities of Online Self-Service

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Forrester Research says that business leaders must dramatically revitalize the self-service experience offered on customer facing website...
Tuesday, February 12, 2013

Current Trends in Content and Knowledge Management

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Current KM trends changed the way we work in KM environment. Let’s look at these current trends and how they affect KM. Big Data A...
Thursday, January 31, 2013

Information - Governance, Risk and Compliance – GRC - Part 3

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In part 1 and 2 of my post about governance, risk, and compliance, I have described why information governance is important, where to be...
Tuesday, January 29, 2013

Information - Governance, Risk and Compliance – GRC - Part 2

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In my last post about governance, risk, and compliance, I have described why information governance is important and where to begin with...
Sunday, January 27, 2013

Information - Governance, Risk and Compliance – GRC - Part 1

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Governance is about securing the information and also about using information for greater value. People don’t talk much about value of i...
Tuesday, January 8, 2013

Knowledge Management - 5 Steps to Do IT Right the First Time

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A strategically implemented knowledge management solution is the answer to the growing need to do more with less. It can reduce costs an...
Saturday, December 29, 2012

10 Signs Your Search Engine is Stalling

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An integral part of your content management strategy is enterprise search. Your users need to be able to find information and documents ...
Saturday, December 8, 2012

Website Usability

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Web usability is an approach to make a web site easy to use for a user, without the requirement that any specialized training is underta...
Monday, November 26, 2012

Content Management Systems Review - Confluence

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Confluence means "a coming together" and has been helping workers do just that since 2004. Starting out as an enterprise wiki,...
Monday, November 19, 2012

Content Management Systems Reviews - Open Text - ECM Suite - Auto Classification

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For records managers and others responsible for building and enforcing classification policies, retention schedules, and other aspects of re...