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Monday, February 29, 2016

Data Security

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Data security should be a priority in your organization. For hackers, large-scale data breaches such as Home Depot, Neiman Marcus, a...
Saturday, February 13, 2016

Successful Self-Service Strategy

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When it comes to customer service, simplicity is critical. Companies can improve customer experiences primarily by limiting the amount o...
Saturday, January 30, 2016

The Power of Knowledge

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Your contact center agents must be available and equipped with the knowledge they need to handle customer issues quickly and efficiently...
Saturday, January 9, 2016

Personalization in Content Management

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Content personalization in content management makes your users' experience more rewarding. Content personalization targets specific ...
Tuesday, December 29, 2015

Is Your Web Site Optimized for Mobile Devices?

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Many people are highly dependent of their mobile devices for every day interactions, including mobile commerce. Our society is becoming ...
Monday, December 7, 2015

Data Lake

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A data lake is a large storage repository and processing engine. Data lakes focus on storing disparate data and ignore how or why data i...
Monday, November 23, 2015

What is New in SharePoint 2016?

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Microsoft releases a new version of SharePoint every three years. SharePoint 2016 public Beta version is available. The full version is ...
Saturday, November 7, 2015

Content Management Systems Review - Vasont

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Vasont is a component content management system. It has powerful capabilities to store, update, search, and retrieve content. It offers ...
Saturday, October 24, 2015

Humanizing Big Data with Alteryx

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In my last post, I described Teradata Unified Data Architecture™ product for big data. In today's post, I will describe Teradata par...
Monday, October 12, 2015

Teradata - Analytics for Big Data

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Successful companies know that analytics is the key to winning customer loyalty, optimizing business processes and beating their competi...