- reading existing documentation;
- mission statements, organization charts, previous research and vision documents are a quick way of building up an understanding of the context in which the system must work;
- stakeholder interviews;
- speaking to stakeholders provides valuable insight into business context and can unearth previously unknown objectives and issues.
The most effective method for understanding the quantity and quality of content (i.e. functionality and information) proposed for a system is to conduct a content inventory. Content inventories identify all of the proposed content for a system, where the content currently resides, who owns it and any existing relationships between content. Content inventories are also commonly used to aid the process of migrating content between the old and new systems.