Friday, February 10, 2012

Content Management Systems Reviews - Documentum - Content Management Platform

Documentum is a content management system produced by EMC Corporation. It is the unified platform for storing a virtually unlimited range of content types within a shared repository. It allows to manage all types of content including documents, photos, video, images, e-mail, web pages, XML-tagged documents, etc.

The core of Documentum is a repository in which the content is stored securely under compliance rules. This repository appears as a unified environment, although content may reside on multiple servers and physical storage devices within a distributed environment.

Documentum provides a suite of services which include content management, web content management, digital asset management, collaboration, content classification, email management, input management, business solutions (forms, invoices, reports, etc.), Information Rights Management, records management, document control, archiving, etc. It also includes xml content repository component which allows dynamic publishing.

Because Documentum includes so many components, it is impossible for me to describe all of them in one post. I am going to break up the description of Documentum components into few posts. Today, I am going to describe Enterprise Content Management Platform and Documentum Webtop.

Enterprise Content Management Platform

The platform provides a secure, unified environment for storing, accessing, organizing, controlling, and delivering any type of unstructured information.

Repository Architecture

Content files can be stored as a file system, a database, or EMC storage Centera. Metadata and full-text index are stored separately. By supporting all major database platforms, operating systems, browsers, portals, application servers, and development standards, Documentum provides vendor agnostic architecture. This architecture supports flexible deployment.

Repositories can be replicated, federated, and locally cached. Both the content server and the repository scale to accommodate billions of items. There are intelligent backups, clustering, and auto-failover by application which provides high availability and business continuity guarantees in managing mission critical business applications.

Application Development and Deployment

The platform includes EMC Documentum composer which provides Eclipse-based tools to significantly enhance the assembly, configuration, and deployment of Documentum applications. Reusable application elements such as user interface components, lifecycle definitions, security settings, object type definitions, and workflow templates speed up the time of deployment. Additional configuration elements such as role-based user presets, forms, templates, and skins emphasize configuration over coding.

Content Functions

Documentum Foundation Services (DFS) – provides core content services such as basic library services including check-in and check-out, version control, object-level access control, and role-based configurations. It also includes features like automatic metadata analysis and attribution, enhanced preview, rendition modeling, workflow, lifecycle management, and virtual document management.

Content Storage Services - users can define and automate the execution of content storage policies, enabling policy-based information lifecycle management (ILM).

Content Protection

Documentum includes encrypted communications between the repository, clients, and applications, and enables flexible and comprehensive authentication, authorization, as well as audit and access control. It also provides platform extensions such as Documentum Trusted Services, Information Rights Management, Records Management, and Retention Policy Services.

Flexible Client Infrastructure

The platform allows users to use content management functionality across desktop, portal or web-based applications. Platform components maintain consistent look and feel when using common functionality.

Integration

The platform integrates well with MS Word, Excel, Outlook, SharePoint and enable content access and process management through familiar applications. It also integrates will portals from IBM, Oracle, and SAP.

Multiple Languages

The platform supports the Unicode universal character set (UTF-16), provides localized UIs, stores, displays, and searches across documents in multiple languages and runs clients on native language browsers and operating systems, all within single repository.

Documentum Webtop

Documentum Webtop is easy to use interface that provides access to repository and content management services via standard web browser rather than having to install a separate client application. It can also be extended to other Documentum services such as collaboration, extended search tools providing a single location to find, update, share, and publish information.

It includes such features as right-mouse click support, auto-completion of fields, ability to perform action on multiple items, enhanced items subscriptions, notifications, and ability to save searches.

Webtop also provides an ability to customize common interface menus and settings based on role, group membership, or location. Departments can include only services they need within Webtop interface and remove those that are not necessary without any IT support. Features and services can be modified as business requirements change over time.

Users can easily add collaboration to their content management applications by implementing Documentum Collaborative Services. When Collaborative Services are enable within a repository, user can create "rooms" with a full set of team collaboration tools. “Rooms” are users managed so team members can be added or removed as necessary.

Webtop includes extended search. It is an advanced search and discovery web client. Within Webtop, users can create a query that would search not only across Documentum system but also across many other information sources within the enterprise and outside the organization.

Webtop delivers results in a dynamically clustered list based on owner, topic, content attributes, and other criteria. Smart navigation features allow users to quickly find relevant information, bypassing irrelevant results on other topics. These queries can be saved as search templates for simplified sharing of commonly searched items.

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