Yesterday, I mentioned that Coveo offers three products - Coveo for advanced enterprise search, Coveo for advanced website search, Coveo for service and support. I presented the some features of Coveo for advanced enterprise search product.
Today, I will complete presenting this product.
User Interface
Coveo InsightBox - different field values are suggested while a user types a query.
Facets: AND/OR mode - for specific facets, multi-selection can be switch from OR (default) to AND
Facets: Computed Fields - computations can be applied of specific facets: Sums (Avgs, Mins, Maxs).
Facets: Search-as-you-type - search-as-you-type on all unique values of specified facets.
Facets: Sort-by - facet values can be sorted based on their label, count or computed value.
Mobile UI - user Interface compatible with iOS browsers.
Relevance Ranking - results are ordered by default based on user profile, social and other context. This can be easily tuned and configured by an administrator.
Result Sort-by any Field - results can be ordered by any field. This is configured by the administrator.
Secure, Federated search - log in once in Coveo and search, navigate and consolidate dozens of different data sources simultaneously. Trim results based on user permissions.
Sort-by any Field - results can be ordered by any field, as configured by the UI administrator.
Faceted Search and Navigation - relevant metadata and fields can be used to populate facets within a result set. User can select multiple facet values dynamically and get instant changes in the result list.
Advanced User Interface
Export Results to Excel - results can be downloaded and opened in Excel. Administrator can select which metadata to include in the export.
Floating Searchbar - Windows users can activate a floating Search bar and search Coveo without the need to start a Web browser.
Outlook Sidebar - Outlook users get contextual results based on their context and selection. They can also search for emails, files, people and SharePoint without leaving Outlook.
Tagging - users have the ability to add custom tags and annotations to results. Tags are searchable, are applied in the index in real-time and are available to other users.
Widgets - an administrator can configure widgets to display results in advanced visual representation.
Windows Desktop Indexing - Windows users can search their local files and email archives. A desktop agent is required to capture content and synchronize it with the centralized Coveo index.
Relevance
Configurable Ranking - administrator can assign weight on more than 20 ranking attributes, such as Term proximity, TFIDF, dates, Terms in Title, Content reputation.
Query Correction - the spelling of the query is checked against the index content in order to suggest proper spelling even for words that are not normally part of general dictionaries (example: internal project codes, people names, etc.)
Query Ranking Expressions (QRE) - for each UI, an administrator can configure specific ranking rules, based on context and result set. This is an easy and flexible way to promote content based on profile attributes of the current user, such as locations, history, languages, roles.
Stemming - variations of a keyword with a similar basic meaning are treated as synonyms, broadening the search when required.
Thesaurus - an administrator can create a thesaurus and link it to the query. Thesaurus can be created from scratch or imported from existing enterprise content.
Top Results - an administrator can assign specific results to appear at the top of the list for specific queries.
Collaborative/Social ranking - click through data and Manual document rating are used in relevance calculation. This is automatically shared among colleagues based on their social proximity.
Administration and Configuration
Admin Roles - the main system administrator can delegate partial administration permissions based on roles (interface designer, system administrator, collection administrator, etc.)
APIs - administration APIs allow custom development and integration of the administration functions into external systems.
Audience Management - administrator can define multiple audiences and assign specific UIs to them.
Installation Kit - everything is installed and initially configured using an install kit for easy deployment.
Interface Editor - for each User Interface, an administrator can configure Result templates, CSS, Facets, Sort-keys and other parameters.
Monitoring/Email alerts - different system conditions are monitored and email alerts can be sent to report important system events, such a disk space running low.
Web-based Administration UI - simple, Web-based UI for easy administration.
I will describe Coveo for advanced website search in my next post.
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